Opening hours and arrivals procedures
9.30am – 3.30pm. Monday to Friday. Term time only.
Our session runs from 9.30am, but we understand that as a lot of parents drop off older siblings at the primary school for 9.15am, there is a 15 minute gap, so as to compensate for this we open our doors for 9.15am.
9.30am – 12pm | 9.30am – 1.30pm | 12pm – 3.30pm | 1.pm – 3.30pm | 9.30am – 3.30pm
We are flexible within our times, please speak to a member of staff, to make the necessary arrangements
Pick up & drop off times
Please ensure your child is dropped off and collected at the correct times unless you have made a prior arrangement. Children arriving earlier or staying later than their ‘booked’ time may affect child to adult ratios. You will be invoiced for additional time.
Collection of children
All parents or guardians must collect their children at the end of each session. If they are unable to collect their child, they must arrange for collection by one of the authorised collectors (as declared in the child’s registration form) and notify Stokenham Pre-school in person, or on the telephone.
If parents are unable to collect their child or arrange for their collection, the procedure set out in the Non-collection of children policy will be enacted.
Stokenham Pre-school reserves the right to ask for additional payment to cover the cost of staff waiting with the child until he/she is collected.
There will be times when you are unable to collect your child from pre-school, and have asked someone else to collect them. For the safety of all children at Stokenham pre-school, we operate a password system, which you will have recorded on your registration form, when someone else is collecting your child, please inform us either in person or via telephone, and also tell the person who will be collecting your child, what the password is, as we will ask them on collection.
For children who are not funded the fees are currently £3.00 an hour, per child. A bill will be issued at the start of each half term (5-7weeks), and we require them to be paid 14 days from receipt of bill. Alternatively bills can be paid each week, (Please speak to the Manager if this causes difficulties.) Payments for any pre-arranged ad-hoc sessions are required on the day of the session being taken. Unfortunately, we cannot give refunds for sessions missed through holidays or illness, as the running expenses of the group will be the same. Payment can be made by cash, cheque or BACS.